The rhythm of ambition often starts quietly—a hum of potential that builds into a bold symphony. For IntusCare, the journey began in the halls of Brown University, where co-founders Evan Jackson and Robbie Felton turned their vision for eldercare into reality, with Stevie Wonder’s song “Sir Duke,” setting the tone for their path forward. Much like a timeless Stevie Wonder groove that lingers long after the music fades, IntusCare’s journey from pitch competitions to industry innovation has been driven by harmony, persistence, and an unwavering belief in its mission.
Rooted In Mission: A Personal Commitment To Equitable Care
Founded five years ago, IntusCare set out to disrupt the healthcare status quo and deliver high-quality care to low-income older adults — a population often left behind by systemic inequities. Their mission is deeply anchored in serving diverse, marginalized communities, including Black, Latino, and Asian American populations, who have historically faced structural barriers to quality healthcare. Co-founder Robbie Felton drew inspiration from his mother, a social worker in Detroit whose home care visits exposed him to the stark realities faced by vulnerable patients. Reflecting on his family of nurses who often sacrificed holidays to care for patients from their community,
“Our goal is to bring best-in-class tools and technology to those who have been historically denied quality care,” Jackson noted in an interview with AFROTECH™.
This personal history underscores IntusCare’s mission: challenging the systems that have failed marginalized communities and building solutions grounded in equity and compassion.
IntusCare’s Strategic Positioning In An Evolving Healthcare Landscape
IntusCare’s strategy is a masterclass in both cultural competence and operational excellence in a healthcare landscape fraught with disparities. Positioned at the intersection of health equity and technological innovation, IntusCare leverages its experience with Programs of All-Inclusive Care for the Elderly (PACE) to address the complexities of high-risk patient care.
This foundation has fortified their ability to manage care delivery and financial risk, aligning them with the industry’s trajectory as more organizations like Oak Street Health and Cityblock Health embrace risk-based models.
“It’s not just clinical data; we consider social factors like a patient’s environment and support network,” Jackson emphasized, highlighting the company’s commitment to holistic care.
With over 70 care organizations nationwide relying on IntusCare’s suite of services, the company embodies what it means to blend cultural sensitivity with operational precision.
Funding, Innovation, And A Vision For The Future
Backed by an impressive roster of investors, including Deerfield Management, Jumpstart Nova’s Marcus Whitney, and City Impact Fund, IntusCare’s recent $11.5 million funding round brings its total capital to $27 million. This influx of resources propels the launch of CareHub—a comprehensive platform that serves as an all-in-one electronic medical record, practice management, and care management system.
CareHub’s robust infrastructure streamlines daily operations prioritizes patient care, and enhances data collection, enabling AI-driven insights that promise to transform eldercare. Jackson stated, “CareHub is the culmination of years of work, unlocking opportunities for efficiency and equity in patient care.”
IntusCare’s AI strategy prioritizes provider empowerment and bias mitigation in a healthcare ecosystem often plagued by inequity, ensuring that technological advancements do not perpetuate systemic injustices.
Looking ahead, Jackson’s reflections reveal a commitment to sustained impact: “Seeing our growth from where we started is humbling. For anyone building something new, keep pushing, stay curious, and never underestimate the power of a strong team.”
He added, “It’s never just about me or Robbie—it’s about the collective brilliance of our team, the brightest minds in healthcare, all focused on making a difference for those too often ignored.”
Jackson and the team have made IntusCare’s future clear: a relentless pursuit of equity, innovation, and community-centered care that challenges and redefines the boundaries of healthcare for vulnerable populations.
